Frequently Asked Questions

Expert answers to your beauty and skincare inquiries.

Are Luxe Research products tested on animals?

No, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it for a full refund or exchange, even if it has been opened.

Are your formulas safe for sensitive skin?

Our products are dermatologist-tested and formulated with high-quality, research-backed ingredients. However, we recommend performing a patch test before full application.

Do you offer international shipping?

Yes, Luxe Research ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.

How can I track my package?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.